1. PROTECTING YOUR PERSONAL DATA
Last updated on 06/11/2024.
1.1. What is personal data?
Personal data refers to any information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified, directly or indirectly, by reference to one or more specific elements unique to their physical identity.
1.2. Information you provide to us
When you use our services, we collect certain information necessary to respond to your request, including the features you use, how you use them, and the devices through which you access our services.
If you contact us via our contact form or otherwise, we collect the information you provide in the course of that interaction.
2. COOKIES AND OTHER SIMILAR TECHNOLOGIES
2.1. What is a cookie?
Cookies are small text files placed on your hard drive by the website you visit, allowing it to record and store certain information from your computer, as well as about you.
They are essential for the functioning of the internet as they enable proper communication between two computers. The information collected also helps to operate applications you use on the website.
2.2. How do cookies concern you?
Some cookies also capture personal data about you, which they transmit to third-party companies. They can collect personal information that you have not voluntarily shared online, such as your browsing history, where you click on the site, a session ID, etc. When combined, the information gathered can create a profile of your personal life, which can then be sold to advertisers. This is why we need to ask for your permission to install certain cookies on your computer, smartphone, tablet, and other connected devices.
2.3. Which cookies require your express consent?
Not all cookies require separate express consent. Functional cookies, which allow you to use features specific to this site and use your personal data solely for this purpose, are presumed to have your consent. Those that use your data for other purposes, especially those from third-party providers, require your express consent.
2.4. What are cookies used for on this site?
We use cookies on this site to:
- Ensure the proper functioning of the site,
- Contribute to the security of the service requested by the user,
- Provide the service requested by the user,
- Enable or facilitate electronic communication,
- Adapt the content of the site to your browsing habits,
- Measure the site's audience,
- Offer you personalized advertising,
- Ensure the security of the website,
2.5. Which cookies requiring your consent are present on this site?
a. Audience measurement cookiesWe use the Plausible tracker to produce anonymous statistics limited to our site and services. This tracker is published by Plausible Insights OÜ, Västriku tn 2, 50403, Tartu, Estonia, and has a lifespan of 24 hours. The data collected is not shared for other purposes and complies with the legitimate interest basis under GDPR. Consent is not required, but you can object to the processing in the cookie manager settings. The data collected is stored on servers located in Germany. To exercise your rights, write directly to privacy@plausible.io.
b. Marketing trackersWe use Google Adwords cookies to offer you personalized advertising and content. This does not allow us to identify you directly. This cookie is published by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google may cross-reference your data collected here with data from other sites or sources to create a profile and perform automatic profiling. Google Adwords cookies have varying lifespans depending on their nature, how Google uses them, and the settings you have configured. The collected data may be transferred to its servers in the USA for commercial reuse by other Google services, subsidiaries, and business partners. Subject to Irish law, you can exercise your rights directly with the dedicated service or by writing to: GOOGLE Ireland Ltd., Google Data Privacy Officer, Gordon House Barrow St, Dublin 4, Ireland.
Google Tag Manager cookies can trigger other cookies that collect personal data, such as Google Analytics. Google Tag Manager is published by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The personal data collected may be transmitted to its servers in the USA and reused for commercial purposes by other Google services, subsidiaries, and business partners. For efficiency, this application cross-references personal data to create a profile. Google Tag Manager cookies have a lifespan of 14 months.
We use Affilae cookies to track the effectiveness of our affiliate campaigns. This cookie is published by NETILUM SARL, headquartered at 9 Rue André Darbon – 33000 BORDEAUX, France, and has a lifespan of 30 to 360 days. Netilum may cross-reference your data collected here with data from other sites or sources to create a profile and perform automatic profiling. The data collected is hosted in the European Union. You can exercise your rights directly by writing to contact@affilae.com.
c. Security cookiesWe use Recaptcha cookies to protect against spamming and malware. This does not allow us to identify you directly. This cookie is published by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google may cross-reference your data collected here with data from other sites or sources to create a profile and perform automatic profiling. Recaptcha cookies have varying lifespans depending on their nature, how Google uses them, and the settings you have configured. The collected data may be transferred to its servers in the USA for commercial reuse by other Google services, subsidiaries, and business partners. Subject to Irish law, you can exercise your rights directly with the dedicated service or by writing to: GOOGLE Ireland Ltd., Google Data Privacy Officer, Gordon House Barrow St, Dublin 4, Ireland.
2.6. How to refuse cookies?
Some cookies are essential for the proper functioning of the site. By configuring your browser to refuse all cookies necessary for the proper functioning of the site, certain features, pages, and areas of the site will not be accessible. You can accept or refuse cookies that are not essential for the proper functioning of the site, in accordance with Article 82 of the French law of January 6, 1978, known as the "Informatique et Libertés" law, by clicking on "Manage cookies" at the bottom of the website page.
3. How do we use personal data?
3.1. Main purposes
The main purposes for which we use your data are:
- To respond to your requests through our contact forms,
- To send you our newsletter if you have subscribed,
- To collect your customer feedback,
- Legitimately for the improvement and development of our services,
- To compile statistics on the site and our communication campaigns,
- To comply with our legal, social, and fiscal obligations.
When we collect data that is not justified by our legal, contractual obligations, our legitimate interest, or to respond to your request, we will ask for your consent and specify what it pertains to.
3.2. Confidentiality and data sharing conditions
We consider the data you entrust to us to be confidential. However, to provide these messages to you, we must share the data you provide with our hosting and security subcontractors. These partners are bound by confidentiality obligations and may only use your data to perform their mission. When a legal obligation compels us, or when we wish to assert our rights, we may be required to disclose some of your personal data.
3.3. Data transfers outside the European Union
Our website is located in France. However, we use subcontractors located within the European Union.
Data is not transferred outside the European Union.
4. How long do we retain data?
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, as permitted by applicable law.
5. Contact form
The contact form is a processing of personal data under the responsibility of the website publisher. The data comes from the registration by the person wishing to interact with the website publisher in the designated fields in the form. Only the personal data voluntarily and expressly provided by you is processed and falls under consent according to Article 6.1 a of the GDPR. The data collected includes: name, email address, targeted service, message content. This data is mandatory for processing your request, and we assure you that no automated decision-making is based on this collection. The recipients of this data are the service concerned with the request and its subcontractors in their roles as webmaster and website host. The contact form allows us to respond to your request.
Data is not transferred outside the European Union.
We retain the necessary data until the request is processed.
How to exercise your rights, see the article Your rights over your personal data in this policy.
6. Newsletter
The newsletter service is a processing of personal data under the responsibility of the website publisher. As part of managing the sending of this newsletter, we manage subscriptions and compile statistics related to this service. The data comes from the registration by the person wishing to subscribe to the service in the dedicated registration field on this website. Only the personal data voluntarily and expressly provided by those requesting subscription to the newsletter service is processed and falls under consent according to Article 6.1 a of the GDPR. The data collected includes: email address, subscription date, statistics related to the newsletter service, unsubscription date. This data is mandatory to receive our service, and we assure you that no automated decision-making is based on this collection. The recipients of this data are our communication service and its subcontractors in their roles as webmaster, host, and newsletter sender.
We retain your email address until you unsubscribe via the unsubscribe link in each newsletter.
How to exercise your rights, see the article Your rights over your personal data in this policy.
7. Customer reviews
Customer reviews are a processing of personal data under the responsibility of the website publisher. The data provided is published on the site and accessible to all internet users for up to three years. Only the personal data voluntarily and expressly provided by you is processed and falls under consent according to Article 6.1 a of the GDPR. The data collected includes: name, review date, rating given, and a free comment space.
Data is not transferred outside the European Union.
The star rating and comment reflect the user's opinion, not that of the site publisher. The user commits to ensuring that the comment and rating are faithful to their experience and do not contain defamatory or offensive remarks. The site publisher reserves the right to delete reviews containing defamatory or offensive remarks.
The user is generally obliged to:
- Behave fairly towards Captain Verify;
- Determine the scope of their privacy and only communicate information they believe cannot be harmful if disclosed on a website;
- Refrain from posting, indicating, or distributing in any form any information or content incorporating hyperlinks to third-party websites or external sources (third-party sites or mobile applications, social networks, etc.) (hereinafter "Third-Party Sites") that are illegal, immoral, and/or not in line with the Services' purpose.
How to exercise your rights, see the article Your rights over your personal data in this policy.
8. Your rights over your personal data
In the context of your interactions with us through this site, you have the right to access, query, and rectify your data so that we can correct, complete, update, lock, or delete personal data concerning you that is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or storage is unlawful.
You also have the right to object to the processing of your data for legitimate reasons. This means that if you object, we will not be able to respond to your request.
If you have a request regarding the protection of your data, you can write to us via the form (DPO Service) or by mail at Captain Verify - Chemin des Amandiers 83300 DRAGUIGNAN France.
For your protection and the protection of all our users, we may ask you to provide proof of identity before we can respond to your requests.
Additionally, we may not be able to respond positively to certain requests where a user objects to the processing of their personal data, particularly when such requests would prevent us from providing our services or fulfilling a legal obligation.
You can also file a complaint with the competent supervisory authority in your country of main residence, notably with the CNIL for French residents.