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1. PROTECTION OF YOUR PERSONAL DATA

1.1. What is personal data?

Personal data (short: personal data) is any information concerning an identified or identifiable natural person. Any person who can be identified, directly or indirectly, by reference to one or more specific elements specific to their physical identity, is deemed identifiable.

1.2. The information you give us

When you use our services, we collect information about the features you use, how you use them, and the devices through which you access our services. We collect information about your activity on our services, such as how you use it such as the date and time you sent or received a message, the number of messages you send and receive. We may also receive information about the terminal that you use to connect to your account on our website, to adapt the ergonomics of our site to your device and memorize your display preferences, the shopping cart, in particular through to cookie technology.

When you use our services, you choose to give us certain information which is essential so that we can respond to your request or perform our services. This includes:

  • When you create an account, you provide us with at least your login details, as well as certain basic information necessary for the operation of the service, such as your email address.
  • When you make a purchase directly from us, you provide us or our payment service provider with information such as your credit card number or other financial information.
  • When you choose to participate in our promotions, we collect the information you use to register or participate.
  • So that we can respond to your request for services, you also provide us with email addresses and telephone numbers belonging to third parties.
  • If you contact our customer service, we collect the information you give us as part of this interaction.

1.3. Information we receive from third parties

In addition to the information you give us directly, we receive information about you from third parties, including social networks, when you log in with your Facebook account.

2. COOKIES AND OTHER SIMILAR TECHNOLOGIES

2.1. What is a cookie?

Cookies are small text files placed on your hard drive by the website visited, allowing it to record and store certain information from your computer and also about you. They are essential for the functioning of the Internet because they allow good communication between two computers. The information collected is also used to operate the applications you use on the website.

2.2. How do cookies affect you?

Some cookies also collect personal data about you and pass it on to third-party companies. They may collect personal information that you have not voluntarily shared on the internet such as your browsing history, where you click on the site, a session identifier, etc. Put together, the information gathered makes it possible to establish an image of your personal life which can then be sold to advertisers. This is why we ask for your permission to install certain cookies on your computer.

2.3. Which cookies are subject to my express consent?

Not all cookies require separate express consent. So the so-called “functioning” cookies which allow you to take advantage of the features specific to this site and which use your personal data only for this purpose are presumed to have your agreement (CNIL deliberation n ° 2013-378 of 5 December 2013). Those who use your data for other purposes and which in particular belong to providers require your express agreement.

2.4. What are cookies used for on this site?

We use cookies on this site to:

  • allow you to operate the site properly,
  • contribute to the security of the service requested by the user,
  • allow or facilitate electronic communication,
  • provide you with the service requested by the user,
  • measure site audience,
  • connect to social networks,
  • adapt the content of the site to your browsing habits.

2.5. Which cookies subject to your agreement are present on this site?

a. Audience measurement cookies

We use Google Analytics cookies for the production of anonymous statistics limited to our site and our services. This does not allow us to identify you directly. This cookie is published by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States of America. It is then possible for Google to cross your data collected here with that from other sites or sources in order to establish a profile and perform automatic profiling. Google Analytics has an average lifespan of two years and can transfer the collected data to its servers located in the United States of America for reuse for commercial purposes for other Google services, subsidiaries and business partners. Attached to American law, the Internet user can exercise their rights directly with the service dedicated to the address privacy-shield-google@google.com or by writing to the following address: GOOGLE Inc., Google Data Protection Office, Mr. Keith ENRIGHT, Director Privacy Legal, 1600 Amphitheater Parkway, Mountain View, CA 94043, United States of America.

b. Social network cookies

We use Facebook Connect cookies to connect directly to the social network. It is published by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. It is then possible for Facebook to cross your data collected here with that from other sites or sources in order to establish a profile and perform automatic profiling. The life of Facebook cookies is unknown to us. They can transfer the data collected to its servers located in the United States of America for reuse for commercial purposes for other services, subsidiaries and business partners of Facebook. The personal data collected may be transmitted to its servers located in the United States of America and be reused for commercial purposes for other services, subsidiaries and business partners of Facebook. Subject to Irish law, Internet users can exercise their rights directly with the dedicated service by clicking here or by writing to the following address: Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. See Facebook privacy policy.

c. Tracer cookies

Double Click cookies use data that allow us to offer you personalized advertisements on this site based on personal data that you have communicated to third-party websites. It is published by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States of America collected and may be transmitted to its servers located in the United States of America and be reused for commercial purposes for other Google services, subsidiaries, and business partners. However, to be effective, this application crosses personal data to establish a profile. This cookie can trigger other cookies collecting personal data. Only Google Inc. controls the nature and quantity of the collected data collected. Attached to American law, the Internet user can exercise their rights directly with the service dedicated to the address privacy-shield-google@google.com or by writing to the following address: GOOGLE Inc., Google Data Protection Office, Mr. Keith ENRIGHT, Director Privacy Legal, 1600 Amphitheater Parkway, Mountain View, CA 94043, United States of America.

2.6. How to refuse cookies?

Certain cookies are essential for the proper functioning of the site. By setting the browser to refuse all cookies necessary for the proper functioning of the site, certain functionalities, pages, spaces of the site will not be accessible. You can accept or refuse cookies which are incidental to the proper functioning of the site, in accordance with article 32-II of the law of January 6, 1978 called "Data Protection Act", by accessing the tab setting my cookies or by clicking here.

3. How do we use personal data?

3.1. Main purposes

The main purposes for which we use your data are:

  • The management of your account and the execution of our services
  • Legitimately for the improvement and development of our services
  • Legitimately for the contribution to the security of our services and to avoid any fraudulent, illegal or unauthorized activity
  • To meet our legal, social and tax obligations.

When we collect data that is not justified by our legal, contractual obligations or our legitimate interest, we will ask for your consent and tell you what it will relate to.

3.2. Confidentiality and conditions for sharing your data

We consider that the e-mail addresses and telephone numbers that you entrust to us are confidential. However, to execute your request, we may transmit your data to our subcontractors. These subcontractors are subject to an obligation of confidentiality and can only use your data to fulfill their mission. This also applies to our online payment solution, hosting and site security partner.

When a legal obligation compels us or when we wish to assert our rights, we may have to disclose some of your personal data.

3.3. Data transfers outside the European Union

Our website is located in France. However, we use subcontractors located within the European Union and outside the European Union. For transfers outside the European Union, we have agreed to an agreement regulating the conditions of transfer and use of the personal data concerned.

4. Your rights on your personal data

4.1. What are your rights?

As part of your interactions with us via this site you have the right to access, query and rectify your data so that we, if necessary, have them rectified, completed, updated, lock or delete personal data concerning you which is inaccurate, incomplete, ambiguous, outdated or whose collection, use, communication or conservation is illegal.

You also have the right to object to the processing of your data for legitimate reasons. This implies that in the event of opposition, we will not be able to respond to your request.

4.2. How to assert your rights and contact us?

If you have a request concerning the protection of your data you can contact our customer service via our form or by post to FORFRY / SKYNETS - Chemin des Amandiers 83300 DRAGUIGNAN.

For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can respond to your requests.

On the other hand, we may not be able to respond positively to certain requests by which a user would oppose the processing of his personal data, especially when these requests would no longer allow us to provide our services.

You can also lodge a complaint with the competent supervisory authority of your country of main residence and in particular with the CNIL for French residents.

5. What is the data retention period?

We keep your personal data only as long as we need it within the framework of legitimate commercial practices, our legal obligations (in particular concerning invoicing) and to the extent authorized by the legislation in force. To protect the safety and security of our users on and off our services, we implement a one-year security retention window after the account is deleted. During this period, the account data will be kept even if the account will of course no longer be visible on the services.

Last update 04/20/2020.

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