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General Terms and Conditions of Service of CAPTAIN VERIFY for Business Customers

Last updated 04/02/2026.

These general terms and conditions apply exclusively between FORFRY, operating under the trade name SKYNETS, a limited liability company with share capital of €700, located at Chemin des Amandiers, 83300 DRAGUIGNAN, registered with the DRAGUIGNAN Trade and Companies Registry under number 52342938900019 (hereinafter "SKYNETS"), specializing in email address and mobile phone number verification, and the user acting as a business customer (hereinafter "CLIENT").

The CaptainVerify.com online platform operated by SKYNETS provides the following information:

  • legal notices enabling precise identification of SKYNETS,
  • features of the digital content,
  • presentation of the essential characteristics of the services offered,
  • prices of services and all fees in euros,
  • payment and delivery terms,
  • validity period of the offer or price.

All of this information is provided in English. The CLIENT declares that they have full legal capacity to be bound by these general terms and conditions.

ARTICLE 1 - ENTIRETY

These general terms and conditions of service and the general terms of use of the CAPTAIN VERIFY platform express the entirety of the parties' obligations. Accordingly, the CLIENT is deemed to accept them without reservation.

SKYNETS and the CLIENT agree that the acts referenced herein exclusively govern their relationship. SKYNETS reserves the right to modify these general terms and conditions with immediate effect upon publication online, noting that in the event of a dispute, only the general terms and conditions in force at the time the contract was entered into shall apply.

Should any general condition be found to be missing, it shall be deemed governed by the practices in force in the digital services sector for companies headquartered in France.

ARTICLE 2 - PURPOSE

These general terms and conditions are intended to define the rights and obligations of the parties in connection with the verification of email addresses and mobile phone numbers.

ARTICLE 3 - EFFECTIVE DATE

These general terms and conditions take effect upon the creation of an account on the Platform.

ARTICLE 4 - ACCOUNT CREATION

To become a CLIENT of SKYNETS, the user creates an account by providing their last name, first name, email address, phone number and a password.

The CLIENT may not share their login credentials with third parties. SKYNETS shall not be held liable for any action taken through or on the CLIENT's personal account by a third party to whom the CLIENT has disclosed their credentials, or who has gained access to the CLIENT's credentials or personal account as a result of an act or omission attributable to the CLIENT.

Credits may be extended by THREE HUNDRED AND SIXTY-FIVE (365) days if the CLIENT logs into their account before they expire. If the CLIENT fails to log in before the credits expire, the CLIENT expressly acknowledges that no rollover or refund will be possible.

ARTICLE 5 - ORDERS

To order a verification credit pack, the CLIENT selects a quantity of credits from those available. Packs are added to the CLIENT's account cart. To confirm the order, the CLIENT must validate the cart by clicking the "place order" button. They will then be prompted to enter their payment card details. An order summary is sent to the CLIENT, specifying the nature and quantity of the products ordered and the total price including all taxes. The CLIENT may then upload files or databases in the formats supported by the platform.

Placing an order constitutes acceptance of the prices and descriptions of the products available for purchase.

The CLIENT acknowledges that credits ordered with or without a subscription are non-refundable, including in the event of an extension, except where the CLIENT's right of withdrawal applies and is exercised in accordance with these general terms and conditions.

ARTICLE 6 - PROOF OF TRANSACTION

Computerized records maintained in SKYNETS' information systems under reasonable security conditions shall be considered as proof of communications, orders and payments between the parties. Order forms and invoices are archived on a reliable and durable medium that can be produced as evidence.

Providing the CLIENT's payment card number online, or validating payment through the procedure put in place by SKYNETS' banking institution, constitutes an electronic signature within the meaning of Article 1366 of the French Civil Code.

ARTICLE 7 - PRICING

When placing an order, the CLIENT is advised to ensure that the price and availability of the products they are ordering correspond to the prices shown on the current page of captainverify.com, and not to a cached page accessed through an internet search.

Prices are stated in euros and do not include any additional fees that may apply. Such fees are disclosed before the CLIENT confirms their order.

ARTICLE 8 - PAYMENT METHOD

Card payments are secured by SKYNETS' payment services.

The CLIENT warrants to SKYNETS that they have all necessary authorizations to use the payment method selected when confirming their order.

SKYNETS reserves the right to cancel any order processing in the event of refusal of card payment authorization by officially accredited organizations, non-payment within the stated deadlines, or for any other reason at SKYNETS' discretion relating to an unusual order.

ARTICLE 9 - CREDITS ORDERED WITH A SUBSCRIPTION

9.1 Under an annual or monthly subscription, the CLIENT receives a monthly credit pack that does not carry over to the following month. For monthly subscriptions, the CLIENT commits for the current month, with automatic renewal on the 1st of each month. The CLIENT may cancel at any time with effect from the last day of the current month, via the dedicated cancellation page accessible from their client account on the platform, after completing all indicated steps. Notwithstanding the foregoing, payment is made by credit card and renewed automatically each month. In the event of cancellation, payment remains due for the entire period, with no possibility of proration.

9.2 For annual subscriptions, notwithstanding the foregoing, the CLIENT may pay in a single upfront payment by credit card or bank transfer at the start of the period, with automatic renewal. The CLIENT may cancel the contract effective the day before the contract anniversary date, subject to 30 (thirty) clear days' notice submitted via the dedicated cancellation page accessible from their client account on the platform, after completing all indicated steps.

ARTICLE 10 - CREDITS ORDERED WITHOUT A SUBSCRIPTION

Credits are available as soon as payment is confirmed by SKYNETS' banking institution and credited to the CLIENT's personal account. For credit packs, purchased credits are valid for 365 days from the date of the order. SKYNETS will notify the CLIENT in advance of the upcoming expiry of their credits. Expired credits cannot be rolled over, credited or refunded.

ARTICLE 11 - CLIENT DATA

The CLIENT retains ownership of the files, databases and their content provided to us, referred to as "Client Data".

SKYNETS undertakes to implement security measures consistent with industry standards to ensure the security of Client Data, so that it is not altered, damaged or disclosed to unauthorized third parties through any act or omission on SKYNETS' part.

Accordingly, SKYNETS undertakes to comply with, and to ensure compliance by its staff and subcontractors with, the following obligations:

  • Not to make copies of the documents and data media entrusted to it, except those strictly necessary for the performance of the service;
  • Not to use Client Data for any purpose other than those set out in this contract;
  • Not to disclose Client Data to any other person, whether private or public, natural or legal, unless such disclosure is required by law, by a competent judicial or administrative authority, or is necessary in the context of legal proceedings.
  • SKYNETS further undertakes not to modify, use, or transfer to any third party, in whole or in part, whether for consideration or free of charge, any Client Data that may have been communicated by the CLIENT in connection with the performance of the service.

ARTICLE 12 - DATA RETRIEVAL AND RETURN

Unless otherwise expressly agreed in writing by SKYNETS, from the 90th day after the verified files are made available on the CLIENT's personal account, the Client Data deletion process will be initiated and the files will no longer be available on the CLIENT's personal account. This deletion applies to both the original file and the verified file. It is therefore the CLIENT's responsibility to retrieve their verified files before this deadline from their personal account. Files will be returned in a standard market format chosen by SKYNETS and made available to the CLIENT as a download.

As a measure of personal data protection and technical platform security, client accounts with no activity — meaning no login records — for at least 2 (two) years will be deleted from the platform.

ARTICLE 13 - CONFIDENTIALITY

All information exchanged between the parties and brought to their knowledge during the performance of the contract (including Client Data), regardless of the medium, shall be considered confidential (hereinafter "Confidential Information").

Each party undertakes to protect Confidential Information and not to disclose it to third parties without the prior written consent of the other party.

Each party shall be released from its confidentiality obligations with respect to any information that was already in its possession prior to disclosure by the other party (provided such possession did not result directly or indirectly from unauthorized disclosure by a third party), that was in the public domain at the date of acceptance of the contract or subsequently enters the public domain, or whose disclosure is required by law or by a competent judicial or administrative authority, or is necessary in the context of legal proceedings.

The parties undertake to comply with the obligations arising from this article throughout the term of the contract and for two years following its termination.

ARTICLE 14 - PERSONAL DATA PROCESSING

SKYNETS, as data controller, processes personal data primarily for the purposes of managing CLIENT registration on the Platform, providing services on the Platform, improving those services and maintaining a secure environment. Specifically, the uses are as follows:

  • CLIENT access to and use of the Platform;
  • Management of Platform operations and optimization;
  • Organization of payment service usage terms;
  • Verification, identification and authentication of data submitted by the CLIENT;
  • Fraud prevention and detection, malware detection and security incident management;
  • Management of any disputes with the CLIENT;
  • Newsletter subscription upon the data subject's express and separate consent;
  • Sending of commercial and promotional information based on CLIENT preferences.

ARTICLE 15 - SUBCONTRACTED PROCESSING - SCCs: STANDARD CONTRACTUAL CLAUSES

15.1 SKYNETS, acting as data processor, processes personal data solely on the CLIENT's instructions, for the purpose of performing the services contracted with the CLIENT, specifically to verify the accuracy of email addresses and mobile phone numbers provided by the CLIENT. The CLIENT remains solely responsible for the personal data processing carried out on its own behalf in connection with the Services, whether by the CLIENT itself, by SKYNETS or by third parties. SKYNETS may subcontract its services to third-party companies located in France. In such cases, the processing of that data is limited exclusively to the subcontracting task assigned by SKYNETS.

SKYNETS shall not disclose Data in any form to any third party, except to its service providers:

  • When the CLIENT uses credit pack ordering services.
  • When the CLIENT uses payment services; for the implementation of such services, the Platform works with third-party banking and financial institutions with which it has entered into agreements;
  • When the Platform engages service providers to fulfill orders and provide the requested services and payment services. These providers have limited access to CLIENT data, solely for the purpose of performing those services, and are contractually required to use it in accordance with applicable personal data protection regulations;
  • Where required by law, the Platform may transmit data to respond to claims brought against the Platform and to comply with administrative and judicial procedures;
  • When the CLIENT publishes publicly accessible information in their reviews or recommendations on the Platform;
  • If the Platform is involved in a merger, acquisition, asset transfer or insolvency proceedings, it may be required to transfer or share all or part of its assets, including personal data. In such a case, the CLIENT would be informed before any personal data is transferred to a third party.

15.2 Personal data provided by the CLIENT is transmitted to OVH SAS, a company with share capital of €10,000,000, registered with the Roubaix-Tourcoing Trade and Companies Registry under number 424 761 419, located at 2 rue Kellermann, 59100 Roubaix, France, and its subcontractors, for the purposes of hosting the application. For online credit card payments, the CLIENT's personal data, including financial data, is transmitted to SKYNETS' banking institution and its subcontractors. The retention of personal data by SKYNETS' subcontractors is limited to the duration of the assigned tasks and the applicable statutory limitation periods. Personal data retained directly by SKYNETS is kept for a period equal to the statutory invoice retention obligation.

15.3 The Platform implements organizational, technical, software and physical security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the internet is not a completely secure environment and the Platform cannot guarantee the security of data transmission or storage over the internet.

ARTICLE 16 - ANTI-SPAM GUARANTEE - AUP: ACCEPTABLE USE POLICY

As SKYNETS is unable to verify the origin of files, it assumes that the CLIENT holds all necessary rights to process the personal data for which the CLIENT has engaged SKYNETS. Accordingly, the CLIENT indemnifies SKYNETS against any action, claim, demand or objection from any person alleging a personal data breach or infringement of a data subject's rights arising from the performance of the Contract, including in the event of an inspection procedure by an administrative authority and any resulting administrative penalty. Where SKYNETS has strong grounds to suspect that the files submitted may be used for fraudulent purposes, SKYNETS reserves the right to refuse to perform the service without entitling the CLIENT to a refund of the purchased credits. SKYNETS may therefore request an official identity document from the CLIENT.

Where SKYNETS has strong grounds to suspect that the files submitted may be used for fraudulent purposes, SKYNETS reserves the right to refuse to perform the service without entitling the CLIENT to a refund of the purchased credits. SKYNETS may therefore request an official identity document from the CLIENT.

ARTICLE 17 - PERSONAL DATA RIGHTS

Under applicable personal data regulations, the CLIENT may, at any time and without justification:

  1. Update their personal data by logging into their account and adjusting the account settings;
  2. Delete their personal data from their profile by closing their account or by writing to the email or postal address below. However, in accordance with its legal and tax obligations, SKYNETS is required to retain order-related information for a period of 10 years.
  3. Exercise their right of access to find out what personal data is held about them, by writing to the postal or email address below. In such cases, the Platform may request proof of the CLIENT's identity to verify accuracy;
  4. If any personal data held by the Platform is inaccurate, the CLIENT may request that it be updated by writing to the email address or postal address below;

The CLIENT also has the right to object to the processing of their data on legitimate grounds. All of these rights may be exercised with SKYNETS via our contact form or at the following postal address: FORFRY/SKYNETS, Chemin des Amandiers, 83300 DRAGUIGNAN. Depending on the circumstances, a copy of an identity document may be requested.

In accordance with the provisions of the French Data Protection Act of January 6, 1978 and the General Data Protection Regulation of April 27, 2016, the processing of personal data provided by the CLIENT is justified by the performance of the service contract.

Personal data entrusted by the CLIENT is hosted on a server located in FRANCE by the Provider's subcontractor, OVH SAS, a company with share capital of €10,000,000, registered with the Roubaix-Tourcoing Trade and Companies Registry under number 424 761 419, located at 2 rue Kellermann, 59100 Roubaix, France. As a French subcontractor under the GDPR, OVH expressly undertakes to take all appropriate precautions consistent with the state of the art, technology and applicable regulations, including personal data protection legislation, to preserve the security and confidentiality of the personal data it accesses and to prevent it from being altered, damaged or accessed by unauthorized third parties. In this regard, OVH undertakes in particular not to access or use the CLIENT's data for any purpose other than providing the Services. For more information on OVH's commitments, SKYNETS invites the CLIENT to contact OVH's Data Protection Officer via the online form available at: https://www.ovh.com/fr/protection-donnees-personnelles/exercer-vos-droits or by post: OVH - Data Protection Officer - 2 rue Kellermann, 59100 Roubaix, France. The Provider undertakes to process personal data entrusted by the CLIENT within France.

In the event that personal data transmitted by the CLIENT in connection with the service is transferred outside the European Union to a destination country that the European Commission has not recognized as providing an adequate level of personal data protection, a contract incorporating the Standard Contractual Clauses adopted by the European Commission will be signed with the subcontractor.

ARTICLE 18 - APPLICABLE LAW AND RIGHT OF WITHDRAWAL

These general terms and conditions are governed by French law, both as to form and substance, and the services offered by captainverify.com are reserved for CLIENTs acting as business professionals. Accordingly, the CLIENT is informed that consumer protection law does not apply. Having had the opportunity to request further information from SKYNETS and/or attend a platform demonstration prior to accepting these terms, the CLIENT acknowledges that they have been sufficiently informed. As a result, the CLIENT is informed that they do not have a right of withdrawal.

Notwithstanding the foregoing, if consumer protection law were to apply to the User as an exception, the User is informed that they have a 14-day right of withdrawal from the date the service contract is entered into. However, if the User uses all of their purchased credits before the end of the withdrawal period, they are informed that they expressly waive their right of withdrawal as a result of the full performance of the services before the end of that period.

ARTICLE 19 - LIMITATION OF LIABILITY

Consistent with the standards of its profession, SKYNETS, which undertakes to exercise all reasonable care in fulfilling its obligations, is subject to a best-efforts obligation. SKYNETS warrants that the Service conforms to its Documentation available online at https://captainverify.com/docs.html and https://captainverify.com/docs-hlr.html. SKYNETS does not guarantee the receipt or opening of messages sent to verified phone numbers or email addresses, as these may depend on numerous factors outside SKYNETS' control (e.g., anti-spam or antivirus software). SKYNETS does not warrant that the Service will be free from all defects or interruptions, but undertakes solely to address, with all reasonably practicable diligence, any reproducible Service malfunctions identified in relation to the Documentation.

SKYNETS does not warrant that the Services will achieve any objectives or results the CLIENT may have set, or perform any specific tasks that motivated the CLIENT's decision to enter into this Contract, unless such objectives or tasks were exhaustively set out in writing in advance and expressly validated in writing by SKYNETS.

SKYNETS shall be liable only for direct and foreseeable damages resulting from a breach of its contractual obligations. In the event that SKYNETS is found liable, including in connection with personal data breaches, the total cumulative compensation the CLIENT may claim, for all causes combined, shall be limited to the value of the credit(s) at the origin of SKYNETS' liability, without any other service covered by a separate contract being taken into account in determining this amount. The parties acknowledge that the price of the Service reflects the allocation of risks under the Contract and the economic balance intended by the parties, and that the Contract would not have been entered into without the limitations of liability set out herein.

The parties expressly agree that the limitations of liability shall continue to apply even in the event of the Contract's invalidity, rescission or termination.

Under no circumstances shall SKYNETS be liable to the CLIENT or to any third party for any indirect damages, whether material or immaterial, foreseeable or unforeseeable, such as loss of revenue, loss of an opportunity to make a profit, reputational harm, loss of a business opportunity, or any similar loss; the cost of purchasing, installing, testing, implementing and launching alternative services and any additional services provided by third parties in that context; additional payroll costs for the CLIENT's employees or independent contractors, or those of its subcontractors; the cost of recovering, reconstructing, installing and/or restoring lost or corrupted data; any other financial loss; third-party claims against the CLIENT, its employees, independent contractors or any person for whom the CLIENT is responsible; or any fines imposed by the authority to which the CLIENT is subject.

SKYNETS shall be liable to compensate the CLIENT for direct damages only in cases of fraud or gross negligence (except where such fraud or gross negligence is attributable to a subcontractor), which the CLIENT must demonstrate.

ARTICLE 20 - FORCE MAJEURE

SKYNETS shall not under any circumstances be held liable, and no compensation may be claimed from it, for delays or damages resulting from events of force majeure, defined as any event with the characteristics of externality, irresistibility and unpredictability recognized by French courts that prevents SKYNETS from fulfilling all or part of its obligations. Expressly, malfunctions affecting internet service providers, telecom operators, the hosting provider or telecommunications networks shall also be considered force majeure events, provided that such malfunctions do not originate from the technical means implemented by SKYNETS and are not within its responsibility.

ARTICLE 21 - PARTIAL INVALIDITY

If one or more provisions of these general terms and conditions are held to be invalid or declared as such pursuant to a law, regulation or final decision of a competent court, the remaining provisions shall retain their full force and effect.

ARTICLE 22 - NON-WAIVER

The failure of either party to enforce any breach by the other party of any obligation set out in these general terms and conditions shall not be construed as a waiver of that obligation going forward.

ARTICLE 23 - HEADINGS

In the event of any conflict of interpretation between any of the headings appearing at the top of the clauses and any of the clauses themselves, the headings shall be deemed non-existent.

ARTICLE 24 - MEDIATION

In the event of a dispute primarily concerning the operation of the captainverify.com platform, the CLIENT should first contact SKYNETS via the contact form or by post to FORFRY/SKYNETS, Chemin des Amandiers, 83300 DRAGUIGNAN. If no resolution is reached within 21 days of the request, the CLIENT may refer the matter to the mediator at https://app.justicity.fr/mediation, who will seek an amicable settlement free of charge.

ARTICLE 25 - JURISDICTION

In the absence of an amicable settlement, French law applies and THE COURTS OF SKYNETS' REGISTERED OFFICE SHALL HAVE SOLE AND EXCLUSIVE JURISDICTION.