About Prospalis
Prospalis is a company specialized in selling health supplements to individuals, particularly seniors. The company operates exclusively online and offers individual contracts tailored to the needs of its clientele.
In this highly competitive sector, customer relationships often start with an initial online contact request. The reliability of the information collected — email addresses as well as phone numbers — is therefore crucial to establish a lasting and effective connection with prospects. Aware of this challenge, the Prospalis team decided to rely on Captain Verify.
Before Captain Verify: an unreliable and costly database
Like many companies operating online, Prospalis had to deal with files containing numerous erroneous addresses and invalid phone numbers.
We were wasting time and money, and all the sends were counted, even if they led nowhere.
These errors had a double impact:
– ineffective follow-ups, reducing the return on investment of campaigns;
– a serious threat to the sender’s reputation, particularly in SMS marketing.
Without any cleaning or control solution, marketing actions remained limited in their effectiveness and represented an unnecessary cost for the company.
Clean data for more effective campaigns
The meeting with Captain Verify happened naturally: recommended both by their IT specialist and the Sarbacane emailing solution, the tool proved to be an obvious choice.
Now, every lead file is thoroughly verified before being used. Emails and phone numbers are validated in a few clicks, ensuring better performance and greater peace of mind for the teams.
This strengthens our credibility with Sarbacane, which can then ensure smoother and more effective sending.
Prospalis now uses the online platform daily. Although the API has not been deployed yet, the company plans to explore it soon to directly integrate verification into its lead acquisition and management processes.
Benefits
Thanks to Captain Verify, the results were immediately noticeable:
- Removal of false contacts and assurance of reaching only valid emails or numbers;
- Elimination of duplicates and better compatibility with Sarbacane;
- Improved sender reputation and reduced risk of blocking;
- Increased credibility with technical providers;
- Simplified work for the teams thanks to a fast and accessible tool.
Prospalis’s opinion on Captain Verify
After several months of use, the Prospalis team shares an unequivocal feedback:
It’s a simple to use, fast, transparent tool that’s readily available. It really makes our lives easier. We highly recommend Captain Verify for its quality work. The result is reliable, and it helps us provide an impeccable service.
By betting on the quality of its data, Prospalis has gained in efficiency, credibility, and peace of mind. A concrete illustration of the added value of a clean client file in the success of a digital marketing strategy.
