Authentication & Infrastructure

Misconfigured SPF, missing DKIM, DMARC stuck in passive mode, three mistakes that are enough to send your campaigns straight to spam. Before you work on subject lines or segmentation, it’s your infrastructure that decides whether an email lands or not.
This category covers the technical foundations of email: authentication protocols (SPF, DKIM, DMARC), DNS configuration, IP warm-up, sender reputation management, and server architecture. Each guide starts from a real-world problem and walks you through the fix, step by step.
Whether you’re sending 5,000 or 500,000 emails a month, clean authentication is the baseline. Not a nice-to-have.

dmarc things cannot do

$2.77 billion. That’s what the FBI reported as losses due to Business Email Compromise in 2024 alone, according to the annual IC3 report. A fraction of these attacks succeeded even…

Illustration of the CNAME concept in computing.

A CNAME (Canonical Name) record is a type of DNS entry that points a domain name to another domain instead of an IP address. For email marketing professionals, mastering CNAME…

understanding invalid addresses

Ah, invalid email addressesโ€ฆ those contacts you think are good, but who, in reality, will never receive your messages. For e-marketing experts, they represent a major obstacle. Hardly visible, they…

Email transmission process diagram with agents and relay.

While marketers typically talk about segmentation, open rates, or personalized content, the MTA and verification work behind the scenes to ensure that your email campaigns reach the inbox. Today we…

Woman with megaphone and email logos.

If you didn’t know already, we inform you that as of February 2024, Gmail, Yahoo, and AOL will no longer accept unauthenticated emails. This is particularly valuable information for email…

Better understand the ARC protocol

The authentication of an email allows the recipient to make sure the message is safe and that it comes from the right person. This is possible thanks to systems set…

How DMARC works ?

How to be sure that a message we receive is sent by a reliable sender? How to know if it is a legitimate email and not an attempt at spam…

Customize sender DNS

Personalizing your email address using your site’s domain name is a key step in improving your email delivery, optimizing their open rate and strengthening your brand image. Here are the…

Infographic on Simple Mail Transfer Protocol (SMTP) components.

In the current digital context, the most used communication mode of communication is sending emails electronically. Whether private or professional messages, the SMTP offers a reliable distribution since it is…

Man working on laptop in bright office

The SMTP server is an essential element for sending emails. Whether you are a casual user or a professional, it is important to know it to correctly configure your email…

dkim domainkeys identified mail

DomainKeys Identified Mail (DKIM) is a cryptography-based authentication mechanism for email sending. It allows for the verification of the integrity of messages as well as the legitimacy of the sender,…

spf securite emails

In the digital realm, ensuring information security is paramount to protect users against various threats like phishing or other malicious attacks. One of the most effective ways to enhance security…

SpamAssassin Score: explanation and solutions

Let it be known: a message that ends up in the spam folder is a lost message. Among the most commonly used tools for filtering spam, SpamAssassin is one of…

Woman thinking in modern office.

In the context of email sending, one of the least visible yet critical aspects is understanding SMTP response codes. These codes, exchanged between servers during message transmission, can provide very…

BIMI logo with blue envelope icon

We covered the subject of BIMI (Brand Indicators for Message Identification) in a previous article. Before it can be displayed correctly in the inbox, this logo must meet several requirements.…

What is bimi and how to implement it?

Bimi is an emerging standard for email authentication. A more than useful standard for marketing experts, in a world where the phishing and online scams keep growing. Among its various…

postmaster orange

The rules for sending emails are of paramount importance to ensure the successful delivery of messages to users’ inboxes. Orange has recently revised its requirements for senders, aligning itself with…

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